Right of withdrawal
Notification of right of withdrawal
You have the right to withdraw from this agreement within seven days without stating any reasons.
The withdrawal period is Seven days from the date on which you or a third party named by you, who is not the carrier, took the first consignment of goods into your/their possession.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this agreement by means of a clear statement (e.g. by mailed letter, fax or e-mail).
The withdrawal period has been observed so long as we received the notification within the seven day period.
Consequences of the withdrawal
If you withdraw from this agreement, we are obliged to reimburse all payments which we have received from you, excluding delivery costs, as soon as possible and at the latest within thirty days from the date on which we receive your notification of withdrawal from this agreement. For this repayment we will use the same method of payment which you used for the original transaction, unless something different is explicitly agreed with you; in no case will you incur any fees as a result of this repayment. We may refuse this repayment until we receive the returned goods or until you have provided evidence that you have returned the goods, whichever of these occurs first.
All goods which you have received must be returned immediately, and in any case at the latest within fourteen days from the date on which you inform us of the withdrawal from this agreement, to Barenco Limited, Unit 14 Winterbeck Industrial Estate, Orston Lane, Bottesford, Nottinghamshire, NG13 0AU. This period shall be observed so long as you dispatch the goods prior to the end of the period of seven days.
You are responsible for the direct costs of the return of the goods.
All goods being returned must be in original packaging. Damage to items not previously detailed will be subject to charge.
Please see our terms and conditions for further details.